We typically ship through USPS and orders will usually go out the next business day (excluding holidays). Once shipped, USPS typically delivers in 2–5 business days. You will receive an email notification that contains tracking information once your order has been shipped. For international purchasers, if there are any Customs charges, it is your sole responsibility to pay for any associated fees. In addition, International orders can take 3-4 weeks, or more to arrive after they are shipped.
Specifically, we guarantee that every Héilo Skin Care product contains the highest grade of ingredients that are specified on our site.
At Héilo Skin Care we stand behind all of our products with a 15-day money back guarantee. If for any reason you would like to return our product, provided it is in its original un-opened state, simply return products to the address below within 15 days of your order shipment date for a refund of the purchase price minus a restocking fee.
Returns are accepted within 15 days of shipping, if product is unopened, and does not meet order specifications, less restocking fee of 20%.
Héilo Skin Care - 26500 West Agoura Rd, Unit 432, Calabasas, CA 93102 United States.